Your personal data belongs to you. This page explains exactly what jitabat collects, why we collect it, how we use it, and what rights you have over your own information.
Six principles that guide the way jitabat handles every piece of personal data it holds.
All data transmitted between your device and jitabat's servers is protected by TLS encryption. Stored data is encrypted at rest. Your payment details, personal information, and account activity are never transmitted in plain text.
Jitabat does not sell, rent, or trade your personal data to any third party for marketing purposes. Your information is used only to operate the platform, process payments, and comply with legal obligations — nothing else.
Jitabat collects only the data that is genuinely necessary to provide its services. We do not collect data speculatively or build profiles beyond what is required for account management, payment processing, and regulatory compliance.
You have the right to access, correct, or request deletion of your personal data at any time. Jitabat will respond to all data requests within a reasonable timeframe and will never obstruct a player's right to manage their own information.
Jitabat will only send promotional communications to players who have opted in to receive them. You can withdraw your consent at any time through your account settings or by contacting support, and your preference will be updated immediately.
As a licensed gaming platform, jitabat is required to retain certain data for regulatory and anti-money-laundering purposes. This data is held securely, accessed only by authorised personnel, and never used for any purpose beyond compliance.
This Privacy Policy explains how jitabat ("we", "us", "the platform") collects, uses, stores, and protects the personal data of players who register and use the services available at jitabat.club. It applies to all players in Bangladesh and to anyone who interacts with jitabat through the website, mobile app, or support channels.
Jitabat takes privacy seriously. We understand that players in Bangladesh trust us with sensitive personal and financial information, and we treat that trust as a responsibility. This policy is written in plain language so that every jitabat player can understand exactly what happens to their data.
By registering an account on jitabat, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described here. If you do not agree, please do not register or use jitabat's services.
This policy should be read alongside jitabat's Terms and Conditions. Together, these two documents govern your relationship with the platform.
Jitabat collects personal data in three ways: data you provide directly when registering or using the platform, data generated automatically through your use of the platform, and data received from third-party payment providers when you make a deposit or withdrawal.
| Category | Examples | Source |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Provided by you at registration or verification |
| Contact Data | Mobile number, email address | Provided by you at registration |
| Financial Data | bKash/Nagad/Rocket account number, transaction references | Provided by you and payment providers |
| Technical Data | IP address, device type, browser, operating system | Collected automatically |
| Usage Data | Pages visited, games played, session duration, bet history | Collected automatically |
| Communications Data | Live chat transcripts, support emails, feedback | Generated through support interactions |
Jitabat does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data unless specifically required by law.
Jitabat uses the personal data it collects for the following purposes:
Jitabat never uses your personal data to make automated decisions that significantly affect you without human review. If you have concerns about how your data is being used, contact support at any time.
Jitabat processes personal data on one or more of the following legal bases, depending on the specific purpose:
Where jitabat relies on consent as the legal basis for processing, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.
Jitabat does not sell your personal data. We share data only in the following limited circumstances, and only to the extent necessary for the stated purpose:
All third parties who receive data from jitabat are contractually required to handle it securely and to use it only for the specific purpose for which it was shared. Jitabat does not permit third parties to use your data for their own marketing purposes.
Every third-party partner used by jitabat is vetted for data security standards before being granted access to any player data.
Jitabat uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the site is used. Cookies are small text files stored on your device when you visit jitabat.
You can manage cookie preferences through your browser settings. Disabling essential cookies will affect your ability to use jitabat. Disabling analytics or marketing cookies will not affect your ability to play or make transactions.
Jitabat retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by law. The following retention periods apply:
When data is no longer required, jitabat deletes or anonymises it securely. Data that has been anonymised is no longer considered personal data and may be retained indefinitely for analytical purposes.
Jitabat implements a range of technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:
While jitabat takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password and never share your login credentials with anyone.
If you suspect that your jitabat account has been accessed without your authorisation, contact support immediately. The team is available 24/7 and will act quickly to secure your account.
As a jitabat player, you have the following rights in relation to your personal data. To exercise any of these rights, contact the jitabat support team with your request.
Jitabat will respond to all data rights requests within 30 days. In complex cases, this period may be extended by a further 60 days, and you will be notified of the extension.
Jitabat's services are strictly for adults aged 18 and over. The platform does not knowingly collect personal data from anyone under the age of 18. If jitabat discovers that a player is under 18, the account will be closed immediately, all data will be deleted, and any deposited funds will be returned to the original payment source.
If you believe that a minor has registered an account on jitabat, please contact the support team immediately so that the account can be investigated and closed without delay.
Jitabat may update this Privacy Policy from time to time to reflect changes in the platform, legal requirements, or industry best practices. When changes are made, the updated policy will be published on this page with a revised "last updated" date.
For significant changes that affect how your data is used, jitabat will notify registered players by email or via an in-platform notification before the changes take effect. Continued use of jitabat after a policy update constitutes your acceptance of the revised Privacy Policy.
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how jitabat handles your personal data, please get in touch with the support team. All privacy-related requests are handled by jitabat's data team and will be responded to promptly.
When submitting a data rights request, please include your registered email address and a brief description of your request so that the team can locate your account and respond efficiently.